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Refund Policy

Last updated: December 18, 2025

Summary

We offer a straightforward refund policy. If you're not satisfied with your subscription within the first 7 days, we'll provide a full refund. After that, you can cancel anytime and your subscription will remain active until the end of the billing period.

Subscription Refunds

7-Day Money-Back Guarantee: If you're not satisfied with your subscription, you can request a full refund within 7 days of your initial purchase.

After 7 Days: Refunds are not available after the 7-day period. However, you can cancel your subscription at any time, and you'll continue to have access until the end of your current billing period.

Annual Subscriptions: For annual plans, the 7-day refund policy applies to the first 7 days after purchase. Partial refunds for unused months are not available.

Credit Pack Purchases

One-Time Credits: Credit pack purchases are non-refundable once credits have been used. If you have not used any credits from a pack, you may request a refund within 7 days of purchase.

Unused Credits: Purchased credits do not expire and remain in your account until used.

How to Request a Refund

To request a refund:

  1. Email us at support@scholarslides.app
  2. Include your account email and order/transaction ID
  3. Briefly explain the reason for your refund request

We aim to process refund requests within 3-5 business days. Refunds will be issued to the original payment method.

Exceptions

Refunds may be denied in cases of:

  • Abuse of the refund policy (repeated refund requests)
  • Violation of our Terms of Service
  • Fraudulent activity

Questions?

If you have any questions about our refund policy, please contact us at support@scholarslides.app.